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Premium hospitality reservation platform

Every venue has a best seat.

RAYN lets guests see the venue, choose the table or space they actually want and book directly — while giving your team one platform to run the booking and the floor around it.

Start free See pricing

RAYN Integrated starts at AED 0/month. Pay only when Pick Your Spot converts.

Pick Your Spot · real venue walkthrough

The mismatch

Hospitality is still selling time slots.

A guest isn’t only choosing when to arrive. They’re choosing the view, the atmosphere, the privacy and the occasion. Most booking journeys still reduce all of it to a date, a time and a party size.

What the booking system sees

Date
Fri 2 October
Time
7:30 PM
Guests
2
Check availability

That’s all the system keeps. Everything else never reaches the venue.

What the guest actually wants

The venue has invested in an experience. The booking journey reduces it to a slot.

Pick Your Spot

Choose the room, not just the time.

Let guests explore the real venue, understand the spaces and choose the table, zone or experience they actually want before they arrive.

The wow isn’t the scan. The wow is certainty.
01ExploreSee the venue before you arrive.
02ChooseSelect the table, zone or space you want.
03ReserveCarry that choice into the booking.

See how RAYN turns the venue itself into the booking surface — from visual discovery to the exact table or space a guest wants.

Explore Discover & Book

From the reservation into the live operation — arrivals, assignments, service context and the floor stay connected around the guest.

Explore Service & Floor

Discover · ReserveRemember.

From the first look to the reservation, RAYN keeps useful booking and guest context connected.

  1. 01Discover
    A guest browsing a venue's real 3D room in Pick Your Spot and selecting Table 2, a viewing table.

    The guest explores the real room and chooses the exact table — here, a viewing table.

  2. 02Reserve
    The bookingHeld

    Table 2 · Viewing table

    Date
    Fri 2 Oct
    Time
    7:30 PM
    Guests
    2

    The choice is held. The venue confirms.

    That choice carries into the booking — the exact table, not just a time.

  3. 03Remember
    The venue’s guest record
    • Prefers a viewing table
    • Occasion anniversary
    • Note one guest is vegetarian

    Context stays with the booking and the venue’s guest record.

    Useful context doesn’t disappear after the night — it stays with the venue.

The reservation tells you what was booked. The context around it tells you why.

Preferences, occasions and booking context stay attached to the guest record, so the venue remembers more than a reservation.

Explore Guests

Hospitality intelligence

RAYN understands more than the reservation.

A reservation tells you when someone is coming. RAYN can connect the context around that booking — what the guest chose, what they asked for, what the venue offered and what happened around the visit.

That gives operators a richer view of four things at once: the guest, the room, the demand and the operation.

01

The guest

What matters to them.

Preferences · occasions · requirements · booking context

02

The room

What each space offers.

View · privacy · premium · how tables combine

03

The demand

What guests are asking for.

Requested tables · dates and times · premium spaces

04

The operation

What the team needs to act on.

Arrivals · tables · assignments · requirements

Four views of the same connected context — not four separate products.

Ask RAYN · operator, read-only

“What should the host know about tonight’s arrivals?”

RAYN answers from the same connected context — the guest, the room, the demand and the operation — not a separate report.

Also: “Which spaces are guests asking for most?” · “What matters to this guest?”

More context gives operators better questions — and better decisions.

Deposits, minimum spends, pre-orders and pay-at-table can sit inside the same journey, attached to the booking and the space.

Explore Payments

Commercial intelligence

The room becomes intelligent inventory.

A window table, chef’s counter, private room or terrace doesn’t always carry the same value. RAYN lets the venue decide how each space is offered — from ordinary reservations to deposits, minimum spends, packages and pre-orders where appropriate.

The venue sets the policy. RAYN provides the rails.

View · location

Window table

Priority or premium inventory

Experience · access

Chef’s counter

An experience package

Group · premium space

VIP booth

A minimum spend

High-demand space

Terrace & cabana

A deposit, package or pre-order

You decide what stays standard, what is protected and what becomes a paid experience.

When the room is structured, commercial decisions can happen at the level of the actual space — not only the time slot.

Guest intent and space-level demand become structured intelligence the operator can read, question and act on instead of losing it inside the booking flow.

Explore Understand

Hidden demand

The demand you can’t see today.

Demand doesn’t only disappear when the venue is full. It can disappear when the guest asks for something the booking journey never structures — a different space, another time, a specific experience or simply a better fit.

RAYN is designed to make more of that intent visible before it becomes a dead end.

Illustrative examples of demand that can disappear between intent and booking.

Space

“Somewhere outside, with the view.”

The journey recordsa time and a party size — not the terrace they pictured.

Timing

“7:30’s gone? I could do earlier.”

The journey records“unavailable” — the flexibility they offered goes unrecorded.

Experience

“Do you have the chef’s counter?”

The journey recordsstandard availability — not the experience they asked for.

Follow-up

“Can someone come back to me about the private room?”

The journey recordsan enquiry with no structured owner — and it becomes a loose end.

No availability is not always no demand.

Sometimes the demand is sitting in the question the guest already asked.

Website, WhatsApp, Instagram and Voice turn natural guest conversations into structured booking context, so the enquiry becomes part of the journey rather than a loose thread.

Explore The Concierge

RAYN Concierge

The conversation is part of the booking.

Guests already tell you what they want. RAYN can turn that natural conversation into useful booking context — the space they prefer, the occasion, the timing and the requirements around the visit.

The guest keeps talking naturally. The booking journey keeps the structure.

Guests write or speak the way they always do — a message, a DM or a call. RAYN answers in their own language and turns the exchange into structured booking context the venue can use.

Understands & replies in the guest’s language
  • English
  • Arabic
  • Hindi
  • Urdu
  • Tamil
  • Malayalam
  • Russian

— and mirrors other languages the guest writes in, including Arabic typed in Latin letters.

  • SeatingThe space they prefer
  • OccasionWhy they’re coming in
  • TimingDate, time and party size

Captured from the conversation, carried into Pick Your Spot.

See suitable spacesPick Your SpotContinue the booking

Meet the guest in the conversation they already use.

  • Website
  • WhatsApp
  • Instagram
  • Voice

Different conversations. One RAYN booking journey underneath.

Venue first

Your guests. Your booking. Your intelligence.

RAYN is the complete reservation platform — it runs the guest journey, the booking and the floor. You don’t have to replace everything on day one. Start where it helps most, and grow into the rest.

Full RAYN

The complete platform

GuestDiscovery and the visual booking journey.
BookingHeld and confirmed inside RAYN.
FloorThe Host Station runs tables, shifts and turn times.
IntelligenceEvery booking understood in the venue’s context.

One platform runs the guest, the book and the floor — the whole reservation, end to end.

Start with the layer

Already mid-contract on SevenRooms or serVme?

Keep the reservation system you already run. RAYN takes the guest through discovery and visual table selection, then hands them to your existing widget to complete the booking. A lower-friction way in — move to the full platform when your contract is up.

RAYNThe guest journey
Your systemCompletes the booking
  • Your guestsThe guest relationship stays with the venue.
  • Your bookingThe booking is the venue’s — run inside RAYN, or in the system you already have.
  • Your intelligenceThe intelligence stays connected to the venue’s operation.

Start with the guest journey. Grow into the complete platform.

The product

Built. Venue onboarding underway.

RAYN’s booking, floor, concierge, commerce and intelligence surfaces are built and demonstrable. Venue onboarding is underway.

You don’t have to believe a slide. You’ve just seen the product — here is what runs it.

  • Guest

    Pick Your Spot

    See the room in 3D and choose the actual table or space — then book it.

    See it

  • Operator

    The Host Station

    Run the reservation grid and the floor — tables, combinations, shifts and turn times.

    See it

  • Intelligence

    RAYN Concierge

    The conversation, and every booking, become context the venue can use.

    See it

Designed for

Restaurant

Rooftop

Beach Club

Nightlife

Events

Premium hospitality platform

Every venue has a best seat.
Make yours bookable.

Start with RAYN Integrated at AED 0/month. Keep the system you already use, prove the guest journey, then expand when the value is clear.

Start free See pricing

Founding 100 pricing is available to the first 100 activated venues. Venue onboarding underway.