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RAYN · Hospitality Intelligence

Show the space.
Sell the spot.
Run the venue.

Guests see the real room and choose their exact table — and RAYN turns that choice into a booking, a deposit and the intelligence that runs the venue.

Guest view · choosing a table A guest choosing their exact table on RAYN's live seat map of the real dining room
In pilot · Dubai & London
  • Lavang
  • Miss Tess
  • TreeHouse
  • Above Eleven
  • Myami
  • Cucina

Most platforms begin with a calendar

RAYN begins with the venue, the guest and the commercial opportunity.

  1. 01The venue is visual

    Guests see and understand what they are booking — floors, terraces, tables and views — before they choose.

  2. 02The inventory is spatial

    RAYN understands the room. Every table, cabana and zone is a real, priceable, bookable place.

  3. 03The intent is kept

    Why a guest came stays connected to every step — conversation, payment, service and memory.

The product

Six products that carry a guest from first look to next visit.

Each works on its own. Together they become one connected guest journey and intelligence layer.

01 · Visual Discovery

See the venue before choosing the booking.

The venue becomes something to walk before it is booked — atmosphere, layout and every space understood before a guest decides where the night should happen.

  • Interactive 3D & Matterport walkthroughs
  • Cinematic venue video and galleries
  • Every bookable space, floor and zone
  • Mobile-first exploration
Explore Visual Discovery
Interactive venue walkthrough with selectable spaces Interactive walkthrough
GardenTerraceBarPrivate room
02 · Pick Your Spot · the signature product

Guests choose the exact table, not a preference.

The venue itself becomes the booking surface. Guests see which tables are open, held or taken — and place themselves at the precise spot.

Explore Pick Your Spot
Exact table, cabana & zoneLive availability & holdsTable combinationsMin spend & deposits by spaceOpen or close any table live
Live terrace seat map
Live · 46/75 covers
12 tables · 3 open · 1 held
SelectedUpper Deck · UD24
OutdoorSkyline viewMin spend AED 800
03 · Concierge

Conversation becomes reservation.

On WhatsApp, Instagram and the phone, scattered questions become a guided path — reading the occasion and carrying it into table, payment and memory. One concierge, wherever the guest speaks.

  • Availability, booking and secure magic links
  • Reminders, dress code, directions and changes
  • Deposits, packages and upgrades in-chat
  • Human handover with full context retained
WhatsApp · liveInstagram · liveVoice · in rollout
Hear the voice concierge
04 · Pre-Arrival Commerce

The booking grows before service begins.

Deposits, packages, pre-orders and group payments turn a held table into committed revenue — while the guest is still looking forward to the night.

  • Deposits and minimum spend by space or session
  • Packages, pre-orders and celebration add-ons
  • Group payments with tracked balances
  • Venue-specific payment providers
Explore Pre-Arrival Commerce
Anniversary dinnerPre-arrival
Booking · UD24 · Thu 19:30Deposit secured
AED 400
Added before the night
Rosé packageAED 480
Tasting menu × 4AED 1,960
Celebration cakeAED 220
Deposit · AED 400Committed · AED 3,460
Committed before arrivalAED 3,460
05 · Host Station

The guest context arrives first.

Before a table is greeted, the floor already knows the occasion, the pre-order, the deposit and the history — with live covers, revenue and table state in one view.

  • Live arrivals, seating and table status
  • Walk-ins, waitlist and no-show recovery
  • Guest context and celebration flags
  • Covers and revenue as service runs
Explore Host Station
TreeHouseLive service
Covers booked027 bookings
Revenue tonight0AED · settles on seat
Seated now0In service
Needs action0Approve · pay · call
Tonight's flow · 18:38
Amira RahmanTable G6 · seated
G6
Amara & YusufTable UD24 · confirmed
UD24
Sofia KhanTable UD26 · confirmed
UD26
Marcus LeeTable G12 · confirmed
G12
06 · RAYN Brain

Ask what happened. Understand why. Approve what happens next.

Every signal across the journey becomes evidence. Ask RAYN turns it into an action you approve — intelligence that recommends, never acts alone.

Ask RAYN

Where is demand not becoming revenue this week?

What happenedTerrace content drove the week's engagement — but only 18% of bookings landed outdoors.

Guests arrived for the rooftop and the journey lost the visual intent that created the demand.

Recommended actionRun a Thursday sunset campaign linked directly to Upper Deck tables UD22–UD26.

Target guests who viewed the terrace but booked indoors. Estimated recovery: AED 6–9k this week.

Confidence 87% · approval required

One connected journey, not six disconnected tools.

DiscoverChooseConverseCommitServeLearn
Guest desireCommercial commitmentBetter next visit
Built for every format

The same idea, proven across every format.

The venue becomes the booking surface whether it is a sunlit beach club or a late-night table — one architecture, no change of systems.

Restaurants Live · 24 tables · 6 open T18T12

Restaurants

Exact tables, terraces, pre-orders, private dining.

Beach clubs Live · 9 cabanas · 2 held C4C7

Beach clubs

Sunbeds, cabanas, pool zones, minimum spend, events.

Hotels & resorts 3 outlets · one guest R1Spa

Hotels & resorts

Multiple outlets and experiences under one guest.

Nightlife VIP · 8 tables · 3 open V2V5

Nightlife

VIP tables, bottle packages, guestlist, ticketing.

Hybrid venues Dinner → club · shifts 21:00 L3

Hybrid venues

Restaurant to lounge to club — the journey shifts by time.

Events & groups Sold · 240 / 300 A2A7

Events & groups

Tickets, tables, guestlists, capacity and private hire.

The platform underneath

The six stay simple because the platform does the heavy lifting.

Booking logic, guest intelligence, revenue and integrations run quietly beneath the products a guest ever sees.

Booking & inventory

Complex rules, one calm journey.

  • Smart booking engine & holds
  • Events, ticketing & private hire
  • Payments, deposits & group pay
Guest & operations

Context beyond confirmation.

  • Unified guest intelligence
  • Walk-ins, waitlist & no-shows
  • Communications & recovery
Revenue & growth

Journey into commercial action.

  • RevDASH & RevPASH intelligence
  • Campaigns, audiences & reviews
  • Reporting across the group
Console & ecosystem

Run it all in one place.

  • Operator console & permissions
  • Notifications & content
  • Integrations, APIs & embeds
The intelligence suite

Specialist intelligence for every side of the venue.

An expanding suite of AI roles, available by deployment — each one observes, recommends and waits for your approval.

RAYN CMO

Growth & marketing

Audiences, campaigns, positioning and conversion.

Recommends · you approve
RAYN COO

Operations

Bottlenecks, capacity, arrivals and no-shows.

Recommends · you approve
RAYN CFO

Financial

Revenue, forecasting, margin and profitability.

Recommends · you approve
Revenue Manager

Demand & yield

Minimum spend, deposits, pricing and allocation.

Recommends · you approve
Event Director

Events & hire

Calendar, concepts, packages and performance.

Recommends · you approve
RAYN Concierge

Guest-facing

Discovery, booking, upgrades and recommendations.

Recommends · you approve
How it deploys

Take the whole platform, or the one layer you need.

RAYN can be your complete system or an intelligence layer above the reservation stack you already run.

01

Full RAYN

The complete guest journey, booking, payments, operations and intelligence.

02

Intelligence Layer

Sits above your existing reservation system, adding guest and revenue intelligence.

03

Visual Booking

Walkthrough and Pick Your Spot to complement an existing platform.

04

Concierge

Conversational booking, support and upsell across WhatsApp, Instagram and voice.

05

Modular

Activate the products you need and expand over time.

In pilot · Dubai & London

Not a concept deck. Running in real venues, across real formats.

LavangMiss TessTreeHouseVatavaranCucinaSmokimotoAbove ElevenMyami

One connected guest journey and intelligence layer, built and tested in live operations across distinct venue formats — not a demo environment.

Works with your stack

Replace the reservation journey, or sit above the one you already run.

SevenRoomsOpenTablePoint of salePMSWhatsApp BusinessPayment providersMatterportAnalytics

The invitation

See it run on your venue.

Bring one of your real venues. We'll walk the six products end to end — on your rooms, your tables, your guests — in a single session.