Best for
Terraces, booths, chef counters, private dining, celebration bookings, group enquiries and regular guest preferences.
Solutions
Built for hospitality venues where every guest journey matters.
RAYN helps restaurants, beach clubs, hotels, venues and promoters turn guest interest into guided booking journeys, using Pick Your Spot, WhatsApp Concierge, Events, Smart Deposits, Host Dashboard and RAYN Brain.
From table requests to cabana bookings, event enquiries, hotel outlet discovery and guest follow-up, RAYN gives teams a clearer way to capture demand and act on it.
- Restaurants
- Beach Clubs
- Hotels
- Events
The shared problem
Different venues. Same booking leakage.
A restaurant loses guests in WhatsApp. A beach club loses cabana enquiries before deposits are paid. A hotel guest does not discover the right outlet. A promoter gets demand through DMs, but the venue cannot see the full picture.
Different formats. Same problem. Guest intent is scattered across messages, links, booking forms, campaign pages, staff notes and follow-ups.
RAYN brings the journey together.
Restaurants
For restaurants that want clearer bookings and better guest context.
Restaurants are managing occasions, table preferences, guest questions, dietary needs, private dining requests, reviews and repeat guests.
RAYN helps guests explore the venue, choose their preferred table or area, ask questions through WhatsApp Concierge and arrive with more confidence. Your team sees what the guest wants before they walk in.
Modules used
Pick Your Spot, WhatsApp Concierge, Host Dashboard, Smart Deposits, RAYN Brain and Reviews.
Outcome
Fewer vague table requests, better guest handover and stronger understanding of what guests actually want.
Beach Clubs
For beach clubs selling spaces, packages and premium experiences.
Beach clubs are built around location. A cabana is not the same as a lounger. Poolside is not the same as beachfront. A DJ-facing table is not the same as a quiet daybed.
RAYN turns those spaces into visual, bookable journeys with minimum spends, deposits, packages and guest context attached.
Best for
Cabanas, loungers, poolside tables, VIP zones, beachfront areas, day packages, minimum spends, DJ events and group bookings.
Modules used
Pick Your Spot, Events & Experiences, Smart Deposits, WhatsApp Concierge, Host Dashboard and RAYN Brain.
Outcome
Turn premium spaces into clearer booking journeys and protect high-demand inventory with stronger commitment.
Hotels & Groups
For hotels that want guests to discover, book and return across multiple experiences.
Hotels often have more to offer than guests can easily see: restaurants, rooftops, beach clubs, lounges, afternoon tea, private dining, seasonal events and concierge-led bookings.
RAYN helps hotels connect guests to the right outlet, experience or booking journey while leaving behind preference signals that improve future hospitality.
Best for
Multi-outlet hotels, rooftops, lobby lounges, concierge bookings, guest upsells, private hire, seasonal events and international guests.
Modules used
WhatsApp Concierge, Pick Your Spot, Events & Experiences, RAYN Brain, Host Dashboard, Guest Preferences and Reviews.
Outcome
Help guests discover more of the property, book with less friction and give teams a clearer view of guest intent across outlets.
Events & Promoters
For venues and promoters turning moments into bookable demand.
Events create demand, but that demand often leaks through Instagram, DMs, WhatsApp, guest lists and manual follow-up.
RAYN gives venues and promoters a structured way to run event-led booking journeys, from package discovery to deposit, Pick Your Spot and WhatsApp handover.
Best for
Brunches, promoter nights, VIP tables, birthday packages, brand launches, corporate events, private hire and guest lists.
Modules used
Events & Experiences, Smart Event Enquiry, Pick Your Spot, WhatsApp Concierge, Smart Deposits, Marketing journeys, Host Dashboard and RAYN Brain.
Outcome
Capture event interest, structure enquiries and convert more demand into confirmed bookings.
One platform, different journeys
The same RAYN system adapts to each venue.
RAYN is not one rigid booking form. It is a connected hospitality workflow that adapts around the way demand starts.
Table request
A restaurant guest starts with a preferred terrace, booth or private dining question.
Cabana enquiry
A beach club guest starts with a daybed, minimum spend or package question.
Concierge request
A hotel guest asks for dinner options, outlet guidance or language support.
Promoter link
An event guest arrives through a campaign, guest list, VIP table or package link.
Different venues create different demand. RAYN gives each one a clearer path to booking.
Next step
Find the right RAYN journey for your venue.
Whether you run a restaurant, beach club, hotel outlet, rooftop, lounge, event venue or promoter-led experience, RAYN helps turn guest interest into structured booking journeys.
Guests get a clearer path forward. Teams get better context. Venues lose fewer bookings. RAYN Brain learns from every interaction.