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Solutions · Mid-contract? Start here

Keep the reservation system you run. Add RAYN in front.

Already tied into SevenRooms or serVme? Keep it as your book of record. RAYN handles guest discovery and visual table selection, then hands the guest to your existing SevenRooms or serVme widget to complete the booking — nothing changes in your current system. When the contract ends, switch RAYN's own reservation engine on: the Host Station, floor plan and guest data are already in place.

RAYN handling guest discovery and visual table selection, then handing the guest to the venue's own SevenRooms or serVme widget to complete the booking

RAYN for discovery and visual selection · your SevenRooms or serVme widget completes the booking while you are on contract

The challenge

You already run a booking system. Ripping it out mid-contract is not the answer.

The reservation system underneath your floor works, and your team has learned its habits. A migration mid-contract is painful and rarely worth it. But that system was built to store bookings, not to read the room — so three things it cannot see are the three that quietly move revenue.

Spatial intent

Which table, zone or cabana a guest actually wants — the premium inventory a list of times never surfaces.

WhatsApp demand

The enquiries arriving in your busiest channel, unstructured and stranded outside the booking path.

Live demand

The pattern behind the bookings — who is worth a deposit, which nights are heating up, where value sits.

How the hand-off works

RAYN runs the guest journey. Your widget completes the booking.

While you are on contract, RAYN owns discovery and visual table selection, then hands the guest to your own SevenRooms or serVme booking widget to finish. When the contract ends, switch RAYN’s own engine on and the Host Station runs the book and the floor.

  • RAYN runs the guest journey

    Discovery, visual table selection and the WhatsApp Concierge are RAYN — the platform the guest actually experiences.

  • Your widget completes the booking

    When the guest is ready, RAYN hands them to your own SevenRooms or serVme booking widget to finish. The reservation is made and kept there.

  • An honest hand-off, not a hidden write-back

    RAYN does not push a record into your system over an API. The guest completes the booking in your widget, so there is nothing to reconcile.

  • Or switch RAYN on end to end

    Turn on RAYN’s own reservation engine and the Host Station runs the book and the floor directly — the floor plan and guest data are already in place.

  • Adopt at your pace

    Start with discovery and the concierge in front of your widget, prove the value, and move to RAYN’s own engine when the contract ends.

  • One guest view you own

    Channel, preference and booking intent attach to the guest record, so the venue builds guest data it keeps.

Outcomes

Start in front. Own the platform at renewal.

GuestEffortless

They book visually or over WhatsApp, the way they already enquire, then complete in your widget — or fully in RAYN once you switch.

VenueUninterrupted

While you are on contract, your system keeps every confirmed booking; RAYN adds spatial signal, WhatsApp structure and demand visibility on top.

RAYNStart now, own the platform

Run discovery in front of your widget today, and take over the book and the floor when the contract ends — no rip-and-replace.

Questions

Working with your existing system, answered.

Do I have to replace my existing reservation system to start?

Already tied into SevenRooms or serVme? Keep it as your book of record. RAYN handles guest discovery and visual table selection, then hands the guest to your existing SevenRooms or serVme widget to complete the booking — nothing changes in your current system. When the contract ends, switch RAYN's own reservation engine on: the Host Station, floor plan and guest data are already in place.

Which reservation systems does the hand-off work with?

The guest-side hand-off works with SevenRooms and serVme: RAYN handles discovery and visual table selection, then deep-links the guest into your own SevenRooms or serVme booking widget to complete the reservation. For any other system, RAYN runs as your complete reservation platform in its own right rather than handing off — you adopt RAYN’s own book and floor.

Does RAYN write the booking into my system behind the scenes?

No. This is an honest hand-off, not a hidden integration. The guest completes the reservation in your own SevenRooms or serVme widget, so it is made and kept there while you are on contract — there is no API write-back and nothing to reconcile.

What does RAYN add while we are still on contract?

A visual booking experience where guests choose their exact table, a WhatsApp Concierge that turns enquiries into structured demand, and a read on demand and guest value — plus guest data attached to every enquiry, owned by the venue.

What happens when the contract ends?

Switch RAYN’s own reservation engine on. The Host Station runs the book and the floor directly — the reservation grid, the live floor plan, table assignment, combinations, shifts and turn times — and the floor plan and guest data you built are already in place.

Nothing gets ripped out

Keep your system for now. See RAYN’s full platform.

We’ll show you RAYN on a live venue — visual booking, the WhatsApp Concierge and the Host Station — and how the hand-off to your SevenRooms or serVme widget works while you are on contract.