Table for One
Table for One
A newsletter about building a hospitality company, written from the inside.
3 issues
The anatomy of a lost booking.
Five places a guest disappears, and what each one costs — bookings are not stolen, they leak: discovery, the front door, the unanswered message, the confirmation gap and the vanished regular.
The chatbot costume.
On the AI being sold to hospitality, and where the answers actually live — why the conversational layer turned out to be a tenth of the work, and the data slog is the rest.
A particular kind of madness.
On taking on the booking giants, and why the seat is the product — notes on building a hospitality platform against incumbents with a decade of head start.
Table for One
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A newsletter about building a hospitality company, written from the inside.
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