The guest sees, asks, chooses, books, pays, arrives and returns in one connected journey, whatever runs behind it.
Connect RAYN to the stack you already run.
RAYN is built to sit alongside the systems that power modern hospitality — reservations, payments, WhatsApp, POS, PMS, CRM and 3D venue capture. It becomes your visual booking, concierge and intelligence layer without asking your team to abandon the tools they already rely on. One guest journey, connected across your existing stack.
Reservations · payments · WhatsApp · POS · PMS · CRM · 3D capture — RAYN is the connective layer, not another isolated system
The integration categories.
A guest journey rarely lives in one system. RAYN connects the moments before, during and after a booking — so it can sit above, beside or between the tools your venue already uses. Some connections are live today; others are on the roadmap, described honestly.
Reservation systems
Run RAYN as a visual and WhatsApp layer in front of the reservation system you already use, without asking your team to leave it.
Explore ↗Payments (Stripe)
Stripe powers RAYN's online payment flows — Smart Deposits, packages, cabanas, private dining and no-show protection.
WhatsApp (BSP)
The WhatsApp Business Platform carries concierge conversations, confirmations, reminders and human handover in the guest's language.
POS
Booking context, deposits and packages line up with F&B operations, minimum spends and reconciliation as connections mature.
PMS
Hotel concierge journeys and one guest profile across outlets, on the roadmap for multi-property operations.
CRM
Guest profiles, segmentation and marketing paths, mapped as future sync so records stay in one place.
3D capture (Matterport)
Turn a Matterport scan of your venue into a bookable Pick Your Spot surface guests can explore before they choose.
Explore ↗APIs & embeds
Website widgets, booking links, WhatsApp handoffs and a webhook layer carry guest context into the tools you already run.
How RAYN connects to what you already have.
RAYN connects the journey around the guest, not around the software. It does not need to replace every system in the venue — it joins the moments that matter and keeps context moving.
It sits in front
RAYN runs as the visual, conversational and intelligence layer in front of your stack — guests meet RAYN while your systems keep working behind it.
It keeps your system of record
Your reservation system, POS or PMS stays the source of truth. RAYN adds to the journey rather than replacing what already works.
An adapter approach
Each connection is handled through a dedicated adapter, so a change on one side does not ripple across the rest of the stack.
Phased adoption
Start with embeds, booking links and WhatsApp, then deepen into payments and data as the operation grows.
A unified guest view
Discovery, messages, deposits, visits and reviews join one guest record, so the journey feels like one journey.
Secure data
Guest data moves over secure, permissioned paths, shared only where a connection genuinely needs it.
Connect the journey, not just the software.
Teams keep the tools they trust and add RAYN's booking, concierge and intelligence layer on top.
RAYN sits between the moments of a booking, so context keeps moving instead of stalling in separate systems.
Partners and integrations, answered.
Does RAYN replace my reservation system?
No. RAYN runs as a visual, conversational and intelligence layer in front of the reservation system you already use. Your existing system stays the source of truth, and RAYN adds the booking, concierge and demand layers around it.
Which systems can RAYN connect to?
RAYN is built to sit alongside reservation systems, payment providers such as Stripe, the WhatsApp Business Platform, POS, PMS, CRM and guest data tools, and 3D venue capture through Matterport. Some connections are live today and others are on the roadmap, described honestly on this page.
How does RAYN handle payments?
Stripe powers RAYN's online payment flows, including Smart Deposits, packages, cabanas, private dining and no-show protection. Deposits and payments stay tied to the booking they belong to.
Do I have to change my POS or PMS?
No. RAYN keeps your system of record in place. POS, PMS and CRM connections are handled through adapters as they mature, so the tools your team relies on carry on working.
Can I start small and add integrations later?
Yes. Most venues begin with website embeds, booking links and WhatsApp, then deepen into payments, data and system sync over time. The priority is connecting the guest journey first, then extending the integration as the operation grows.
Partner with RAYN
Connect RAYN to the stack you run.
We'll map where RAYN fits around your existing systems — reservations, payments, WhatsApp, POS, PMS and 3D capture — and show you the connected guest journey on a live venue.