Books over WhatsApp, chooses a seat visually and shares occasions before arrival, for a premium, direct experience.
Integration · SevenRooms
Add a WhatsApp and visual layer in front of SevenRooms.
Keep SevenRooms as your reservation system of record. RAYN sits in front as the guest-facing layer — conversational booking over WhatsApp, visual table and seat selection, and guest context — then passes clean booking demand into the stack your team already runs. No migration, no relearning the tool the floor depends on.
Conversation · seat intent · guest context — captured in front, handed clean to SevenRooms underneath
The challenge
Guest intent starts before it reaches the reservation book.
SevenRooms manages reservations well. But demand often begins somewhere it does not capture cleanly — a WhatsApp message, a request for a specific table, a pre-arrival question — and that intent gets handled by hand, or lost.
WhatsApp handled by hand
Guests message the venue directly, and staff reconcile those conversations into the book manually.
Seat preference is invisible
Which table a guest wants — terrace, booth, a specific view — rarely survives the journey into a structured record.
Pre-arrival requests scatter
Occasions, dietary notes and upgrade requests arrive across channels rather than one booking record.
Guest context stays thin
The room sees the reservation, but not the demand signal and preferences that could shape the visit.
How the layer works
A guest-facing layer that feeds SevenRooms clean demand.
RAYN captures the conversation and the table intent at the moment they happen, applies your live booking rules, and hands a structured booking through to the system underneath. Additive by design — it sits in front, it does not replace the book your team trusts.
Sits in front
RAYN is the guest-facing surface for booking, WhatsApp and pre-arrival, running ahead of SevenRooms.
SevenRooms stays the record
Your reservation system of record keeps running, and the confirmed booking lands there as the single source of truth for the floor.
Adds visual booking, WhatsApp and intelligence
Visual seat selection, conversational booking and guest signal sit on top of the stack you already run.
An adapter approach
RAYN maps to SevenRooms through a defined adapter, so demand passes across as a structured booking, not a manual re-key.
Phased, not all at once
Begin with a single layer, keep SevenRooms in place, and expand when the commercial case is clear.
One unified guest view
Preferences, occasions and value build across visits, giving the room a richer read than the reservation line alone.
What you gain
The layer that meets the guest first.
Three surfaces sit in front of SevenRooms, each capturing intent the reservation line alone cannot.
Pick Your Spot
Seat intent, captured
Guests choose their table, booth, cabana or zone visually before they arrive — so seat intent is captured, not guessed.
Explore WhatsApp ConciergeConversation into a booking
Turn your busiest enquiry channel into a structured booking path, with guest context attached.
Explore RAYN BrainA richer guest read
Preferences, occasions and value build across visits, so every booking is served a little better.
ExploreOutcomes
What changes, and what stays stable.
SevenRooms stays the system of record and the floor keeps its tool, while clean demand arrives structured, not by hand.
Sits in front, captures intent the book cannot, and hands a confirmed booking through with its context intact.
Questions
RAYN for SevenRooms, answered.
Do we replace SevenRooms?
No. SevenRooms stays as your reservation system of record. RAYN runs in front as a guest-facing visual booking, WhatsApp and intelligence layer, then passes clean, structured booking demand through to the stack your team already runs.
How does RAYN sit in front of SevenRooms?
RAYN captures the guest conversation and the table intent at the moment they happen, applies your live booking rules, and hands a structured booking to SevenRooms underneath. Your floor keeps the tool it depends on; guests get a premium, direct booking experience on top.
What does the integration add that SevenRooms does not?
Visual seat and zone selection before arrival, conversational booking over WhatsApp, and guest intelligence built across visits — preferences, occasions and value that give the room a richer read than the reservation line alone.
Is this a migration project?
No. There is no migration and no relearning the tool the floor depends on. RAYN is additive. You can start with a single layer, such as the WhatsApp Concierge, keep SevenRooms in place, and expand when the commercial case is clear.
Where does the booking end up as the record of truth?
In SevenRooms. RAYN feeds the confirmed booking and its context through to your system of record, so the reservation your team trusts stays the single source of truth for the floor.
See it on your venue
Keep SevenRooms. Add the layer in front.
A short walkthrough — we map your guest journey, visual booking flow, WhatsApp handover and intelligence layer on top of SevenRooms, so you can see exactly what changes and what stays stable.