Pick Your Spot
Guests choose their exact table in 3D — the window, the booth or the terrace — with per-seat rules behind every choice. See Pick Your Spot →
RAYN for ServeMe venues
Keep ServeMe. Add the layer it does not give you.
If your venue already runs ServeMe, there is no reason to rip it out. RAYN sits in front of it — a WhatsApp, visual booking and intelligence layer that adds Pick Your Spot, Ask RAYN, RevDASH and richer guest data on top, while ServeMe keeps every confirmed booking underneath. You start where it matters most and widen at your own pace.
The gap ServeMe leaves
ServeMe runs the reservation. The guest experience is still yours to build.
ServeMe manages the booking record and the operational side of reservations for MENA venues. What it does not do is give the guest a way to choose their exact table in 3D, turn a WhatsApp enquiry into a structured booking, or read the demand and spatial signal behind the room. That is the layer RAYN adds — without changing the system your floor team already trusts.
- No visual seat selectionGuests cannot choose the window, the booth or the terrace before they arrive — table position stays invisible to them.
- WhatsApp enquiries handled manuallyThe busiest channel in the region still relies on staff typing back and forth, rather than one structured booking path.
- Demand and spatial signal unreadThe room has no live read on which tables, zones and time-bands are driving revenue and which are left on the table.
- Guest data sits in the reservation toolPreference, channel and occasion are not being captured as intelligence the venue owns and can act on.
What RAYN adds in front
A guest and intelligence layer on top of ServeMe.
Each of these sits in front of your ServeMe setup. Nothing gets ripped out — the guest experience becomes more deliberate, and the venue gains signal it did not have before.
WhatsApp Concierge
The enquiry that lands in WhatsApp becomes a full booking — with table, deposit and occasion attached — in the same thread. See the WhatsApp Concierge →
Ask RAYN
Ask a plain-language question about the room — demand, guests, spatial signal — and get an answer read from your own data. See Ask RAYN →
RevDASH
A live read on yield, occupancy and time-band performance, so premium inventory is priced and placed with intent. See RevDASH →
Guest data you own
Channel, preference and booking intent are captured against the guest record — so intelligence builds in the venue, not inside a third-party tool.
One structured outcome
Website and WhatsApp demand feed one booking record with preference and channel attached, while ServeMe keeps the confirmed reservation underneath.
Adoption on your terms
Start narrow, prove the value, then widen.
A cautious operator does not have to move everything at once. Each mode sits in front of the ServeMe setup you already run, so you can begin with a single channel and move to Full RAYN only when the upside is proven.
WhatsApp Concierge Only
Start with your busiest enquiry channel. The WhatsApp Concierge turns guest demand into a structured booking path while ServeMe keeps every confirmed reservation underneath.
Intelligence Layer
Read-only, in front of ServeMe. Ask RAYN and RevDASH surface demand, spatial signal and guest data without changing a single booking habit on the floor.
Full RAYN, later
When the venue is ready, add Pick Your Spot and the full booking layer in front, with website and WhatsApp feeding one structured outcome. Move up when it earns its place.
Where we operate
Built for premium hospitality across India, the United Kingdom and the Middle East.
India
WhatsApp-first hospitality — turn the conversation guests already start into a structured, intelligent booking.
United Kingdom
Private dining, London restaurants and hotel F&B — guests arrive with the table already agreed.
Middle East
Beach clubs, rooftops and hotel F&B — visual booking and deposits built for high-demand service.
Next step
Keep ServeMe. See where RAYN fits in front of it.
A short walkthrough — we show you how RAYN sits on top of your ServeMe setup, what the guest experience gains, and which adoption mode fits your room. Nothing gets ripped out.