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05 · Host Station

The whole service, on one screen.

Arrivals, walk-ins, the waitlist, the guest list and every table's status in one place — updating as service moves. Your team knows who is walking through the door before they reach it.

Host StationFri 28 Mar · 42 arrivals · 31 seated
RAYN Host Station operator dashboard
LiveThe service ledger
Bookings due · covers, timing and status at a glance
How it works

From the door to the table, on one screen.

The room changes by the minute. The view changes with it.

01

Read the room

Grid, ledger and floor views of the same service — the host reads the room three ways.

02

Seat & hold

Add a walk-in, hold a table or work the waitlist without leaving the floor view.

03

Know the guest

Each booking opens a guest panel — past visits, spend, preferred zones and no-show history.

04

Move with service

Mark guests arrived, seated or completed, move a table, or send a confirmation when needed.

Capabilities

Built for the host stand, not the back office.

Designed for the pace of a real service, where decisions happen in seconds and the right context has to be one glance away.

  • The whole floor at a glance

    Grid, ledger and floor views of the same service, so the host can read the room three ways.

  • Walk-ins and waitlists handled

    Seat a walk-in or work the waitlist in place, without losing the reservations picture.

  • Guest context on arrival

    Visit history, spend, preferred zones and review rating surface as each guest arrives.

  • Arrival alerts that matter

    VIPs and occasions are flagged as they walk in, so the welcome is never generic.

  • Guest-list events

    A focused arrival roster for guest-list events and busy doors.

  • Shift report at close

    Covers, arrivals, walk-ins and no-shows, ready to print at the end of service.

Why it matters

No new tab. No second guess. Just the floor, live.

The information always existed — it was just spread across screens, notebooks and memory.

GuestA real welcome

They are known on arrival — the occasion recognised, the preference remembered.

TeamOne source of truth

The book, the floor and the team finally in sync, on a single live screen.

ServiceFaster decisions

Walk-ins, waitlists and re-seats handled in seconds, without losing the picture.

Questions

Host Station, answered.

What does the host actually see?

The whole service in one place — a capacity grid by table and time, a service ledger of every booking with covers, timing and status, and a floor view showing table status by zone. The host can read the room three ways.

Can it handle walk-ins and waitlists?

Yes. Add a walk-in, hold a table or work the waitlist without leaving the floor view, so the reservations picture is never lost.

Does the host know who the guest is on arrival?

Each booking opens a guest panel with past visits, average spend, preferred zones, review rating and any no-show history — and VIPs and occasions are flagged as guests walk in, so the welcome is never generic.

How are booking statuses updated?

As guests arrive they are marked arrived, seated, completed or no-show, and the picture stays current for everyone working the floor. Status changes run through RAYN's canonical booking flow.

Is there an end-of-service report?

Yes. Print a shift report with covers, arrivals, walk-ins and no-shows once service is done.

See it on your venue

Run the night from one screen.

We'll set up Host Station on your floor plan and walk a real service through it — arrivals, walk-ins, the lot.