Hold a deposit
A card hold protects the table, released on arrival and captured only on a no-show, with rules by zone, table, party size or event.
RAYN Pre-Arrival Commerce
Pre-Arrival Commerce is everything a guest can settle before they sit down: a deposit that protects the table, a package or pre-order that shapes the night, and a way to split the bill across the group.
It all attaches to the booking, so the kitchen, the floor and your numbers start the evening with the same picture.
The problem
Menus open at the table. Deposits are awkward to ask for. Group payments turn into a scramble at the end of the night. The intent was there before arrival, but nothing captured it.
For the venue, that means a later start in the kitchen, softer protection on the best tables, and revenue left until the last possible moment.
The idea
RAYN lets guests handle the money side of the booking in advance. A deposit places a hold on the card rather than a charge, released when the guest arrives and captured only if they do not.
Packages, pre-orders and minimum spend follow the venue rules, cascading from zone to table to session, so each booking carries the right terms.
A hold, not a charge. Intent, captured early.
How it works
A card hold protects the table, released on arrival and captured only on a no-show, with rules by zone, table, party size or event.
Guests choose packages or pre-order dishes in the booking flow, with dietary notes captured alongside.
Send one link so every guest makes their own choices before a cutoff, usually the day before.
Split equally, host pays, everyone pays for their own, or set custom shares, each with its own payment link.
The kitchen starts informed. The table starts settled.
What it does
Pre-Arrival Commerce is wired to Stripe and to the venue rules. No theatre, just the parts that move money and intent earlier.
A card hold protects the table and is only captured on a no-show.
Deposit and minimum-spend terms resolve from zone to table to session to package.
Dishes and packages chosen before arrival give the kitchen an earlier read.
One shareable link lets a whole table order and note dietary needs before a cutoff.
Equally, host pays, own items, or custom shares, each with a pay link.
Every payment and choice travels with the reservation, not in a separate system.
How it stays honest
Payments run through Stripe. A deposit is an authorisation, not a charge, so guests are never billed for simply booking.
The aim is calm commerce: the spending decisions that used to crowd the start of the night, handled gently, in advance.
Move the money earlier, without making it feel transactional.
Next step
Pre-Arrival Commerce lets guests place a deposit, choose a package, pre-order and split the bill before they arrive, all attached to the booking and run on Stripe.
Book a walkthrough and we will show you a pre-arrival flow end to end.