Guest intent
The guest action is captured at the moment it happens, not reconstructed later.
Restaurant Reservation System
A reservation system that manages the floor, not just the diary.
A restaurant reservation system that manages the floor, tables, deposits and guest history in one place — with visual table selection and WhatsApp built in.
Problem
The gap restaurant reservation system needs to close.
A traditional restaurant reservation system records a time and a party size. It rarely knows which table, which zone, which deposit rule or which guest — so the floor team rebuilds that context by hand at every service.
Product flow
One focused flow, not another disconnected tool.
RAYN connects the reservation to the room: the guest picks the exact table, the system applies zone rules, deposits and table combinations, and the Host Station gives the floor team a reservation grid, a service ledger and a live floor plan — availability, guest history and preferences in one view.
Venue rules
RAYN applies live booking context, policies, space and operating constraints.
Operator signal
The team runs service from the Host Station — the reservation grid, the ledger and the live floor plan in one place — already knowing the table, the guest and the rules, for fewer clashes, better yield and a calmer floor.
Where it goes further
A reservation system that understands the room.
Reservation systems are usually judged on the diary. The difference shows up on the floor, in the yield and in the guest record. This is where RAYN goes further, and the operational essentials it covers.
Where RAYN goes further
Table-level reservations
Reservations map to the actual table or zone, not just a slot — the floor knows exactly where every guest sits.
Host Station live floor
The Host Station gives the floor team a reservation grid, a service ledger and a live floor plan — availability, table assignment, combinations and holds in one view, so clashes are designed out.
Revenue & demand intelligence
See which tables, zones and time bands earn — and where covers are being left on the floor.
Guest history on every booking
Seat preference, spend, dietary notes and past visits surface on the reservation before service starts.
The operational essentials
Deposits & minimum spend
Rules by demand, zone, group size and occasion, recorded against the reservation.
Waitlist & walk-ins
A waitlist and walk-in seating are available in the Host Station’s live floor view, alongside the reservation book.
WhatsApp & confirmations
Reservations, changes and reminders handled over WhatsApp and email without extra admin.
Multi-venue ready
Run several outlets or venues from one reservation layer with shared guest records.
RAYN keeps the reservation canonical and adds the floor, the table and the guest context on top. For the guest-facing, commission-free channel, see the RAYN restaurant booking system. We name only what is live.
See restaurant reservation system on your own venue.
A 15-minute walkthrough on a live venue — no marketplace, no per-cover fee, your guest data stays yours.
Book a live walkthrough