Guest intent
The guest action is captured at the moment it happens, not reconstructed later.
Tock Alternative
A Tock alternative where the experience starts with the exact space.
RAYN is a Tock alternative for experience-led venues: 3D exact-space selection, deposits and packages without prepaid commission, and a WhatsApp-led concierge.
Problem
The gap Tock alternative needs to close.
Tock pioneered prepaid reservations and experience-led booking, and for tasting menus and ticketed events that model works. Operators searching for an alternative usually want the commitment mechanics — deposits, packages, pre-paid value — without a percentage taken on prepaid bookings, and with the space itself part of what the guest chooses.
Product Flow
One focused flow, not another disconnected tool.
RAYN treats the experience spatially. Guests walk the venue in 3D and choose the exact table, cabana or private space; deposits, minimum spends, packages and pre-orders complete before arrival through Smart Deposits; WhatsApp, Instagram, voice and web enquiries flow through one concierge. Events, brunches and ticketed sessions run through the same canonical booking flow.
Venue rules
RAYN applies live booking context, policies, space and operating constraints.
Operator signal
Experience-led commitment — deposits, packages, pre-arrival value — on a flat subscription with no percentage on prepaid bookings, plus seat-level demand intelligence Tock’s slot model does not capture.
An honest comparison
Where RAYN leads, and where Tock stands strong.
Tock deserves credit for making reservations behave like commitments. RAYN keeps that idea and adds the dimension Tock does not have: the space itself, chosen by the guest, feeding intelligence back to the venue.
Where RAYN leads
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3D exact-space selection
Guests choose the precise table, cabana, booth or private space in a 3D walkthrough — the experience starts before arrival.
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Commission-free deposits
Smart Deposits handle prepayment, minimum spend and packages on a flat subscription — no percentage on prepaid bookings.
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Four-channel concierge
WhatsApp, Instagram, voice and web enquiries share one venue-aware booking layer with human handover.
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Spatial revenue intelligence
Demand and yield by seat, zone and slot — which spaces sell, which get rejected, and what premium inventory is worth.
Where Tock stands strong
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Prepaid reservation pioneer
Tock proved diners will commit money to a booking, and its prepaid ticketing for tasting menus remains a reference.
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Event and ticketing depth
Mature tooling for ticketed dinners, wineries and experience formats.
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Consumer marketplace
A discovery surface for experience-seeking diners, now part of the American Express family alongside Resy.
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They can coexist
A venue can keep ticketed formats where they work and run RAYN as the direct spatial booking layer for everyday premium demand.
Tock’s published pricing pairs a subscription with a percentage on prepaid reservations; RAYN’s subscription is flat. Both models are stated here plainly so the comparison stays honest.
Questions
Asked before the walkthrough.
How is RAYN different from Tock?
Tock is built around prepaid, slot-based reservations and ticketed experiences. RAYN is built around the space: guests choose the exact table or cabana in 3D, commit through deposits or packages, and book conversationally over WhatsApp, Instagram, voice or web. The venue keeps seat-level demand intelligence.
Does RAYN take a percentage of prepaid bookings?
No. Deposits, minimum spends and packages run through Smart Deposits on a flat subscription. Tock’s published pricing pairs a subscription with a percentage on prepaid reservations.
Can RAYN handle ticketed events and brunches?
Yes. Events, brunches, guest lists and session-based formats run through the same canonical booking flow, with capacity enforced at the database level and deposits or packages attached where the venue chooses.
Does RAYN support minimum spends for premium spaces?
Yes. Cabanas, VIP tables and private spaces can carry minimum spends, deposits or packages, configured by demand, group size and occasion.
Can RAYN run alongside Tock?
Yes. Some venues keep ticketed tasting-menu formats where they work and use RAYN as the direct booking layer for everyday premium demand — the two are not mutually exclusive.
See RAYN on your venue.
Map your guest journey, visual booking flow, WhatsApp handover, deposit logic and operator intelligence layer in one focused walkthrough.
Book a live walkthrough