They book visually or over WhatsApp, the way they already enquire, and reach the room without meeting the system behind it.
Solutions · Works with your existing system
Keep the reservation system you run. Add RAYN in front.
If you already run SevenRooms, OpenTable, serVme, Resy or an internal system, RAYN does not ask you to rip it out. It sits in front as a booking, WhatsApp and intelligence layer — adding visual booking, guest data and a read on demand, without touching the stack your team depends on.
One layer in front · visual booking, WhatsApp and intelligence on top of the system you keep
The challenge
You already run a booking system. Ripping it out is not the answer.
The reservation system underneath your floor works, and your team has learned its habits. A migration is painful and rarely worth it. But that system was built to store bookings, not to read the room — so three things it cannot see are the three that quietly move revenue.
Spatial intent
Which table, zone or cabana a guest actually wants — the premium inventory a list of times never surfaces.
WhatsApp demand
The enquiries arriving in your busiest channel, unstructured and stranded outside the booking path.
Live demand
The pattern behind the bookings — who is worth a deposit, which nights are heating up, where value sits.
How the layer works
RAYN sits in front. Your system stays underneath.
Think of RAYN as a layer at the guest-facing edge, not a replacement for the record. Demand arrives through RAYN, gets structured, and is handed into the stack you already run.
Sits in front
RAYN meets the guest first — on the website and over WhatsApp — then passes a clean booking into your system.
Keeps your system of record
Every confirmed booking still lives where it does today. Nothing is left stranded in a separate inbox to reconcile by hand.
Adds visual booking, WhatsApp and intelligence
Pick Your Spot, the WhatsApp Concierge and a read on demand layer on top of what you already run.
An adapter approach
RAYN connects to the system you use rather than asking your team to relearn a new one — additive, not a rebuild.
Phased adoption
Start with WhatsApp only, or a read-only intelligence layer, and widen to full visual booking when the upside is proven.
One unified guest view
Channel, preference and booking intent attach to the guest record, so the venue builds guest data it owns.
On top of your system
What the layer adds to the room you already run.
Each of these sits in front of your reservation system and hands its outcome back into it. You gain the surface; you keep the record.
Visual booking
Guests pick their spot
A visual booking experience where guests choose the table, zone or cabana — surfacing premium inventory a time slot hides.
Explore ConciergeEnquiries become bookings
Your busiest enquiry channel becomes a structured booking path, feeding one clean outcome into the system underneath.
Explore RAYN BrainA read on demand
Spatial signal and guest value surface as intelligence, giving the venue a sharper read on demand without changing a booking habit.
ExploreOutcomes
Added in front, felt on every side.
The floor keeps the tool it trusts and gains spatial signal, WhatsApp structure and demand visibility — no migration, no relearning.
Guest data the venue owns builds up against every booking, so the layer gets sharper while the record stays where it is.
Questions
Working with your existing system, answered.
Do I have to replace my existing reservation system?
No. RAYN does not ask you to rip anything out. It sits in front of the reservation system you already run, adding a booking, WhatsApp and intelligence layer while your current stack keeps running underneath and stays the system of record.
Which reservation systems does RAYN work with?
RAYN is designed to work in front of the system you already use — whether that is SevenRooms, OpenTable, serVme, Resy or an internal tool. Rather than replacing it, RAYN adds a guest-facing layer on top through an adapter approach, so the operational habits your floor team trusts stay in place.
What does the RAYN layer add on top?
A visual booking experience where guests choose their spot, a WhatsApp Concierge that turns enquiries into structured bookings, and an intelligence read on demand and guest value — plus cleaner guest data attached to every booking, owned by the venue rather than a third party.
Can we start small and adopt in phases?
Yes. A cautious operator does not have to move everything at once. Start narrow — a WhatsApp Concierge, or a read-only intelligence layer in front of your system — prove the value, then widen to the full visual booking layer when the upside is clear.
Which system stays the record for a booking?
Your existing reservation system remains the system of record. Every confirmed booking still lives where it does today; RAYN captures demand at the guest-facing edge and hands it into the stack you already run, so nothing is left stranded in a separate inbox.
Nothing gets ripped out
Keep your system. See where RAYN fits in front of it.
We'll show you the layer on a live venue — visual booking, the WhatsApp Concierge and the intelligence read — sitting in front of the reservation system you already run.